Mercure Chester Abbots Well Hotel

We had a wonderful stay at the mercure, enjoying the clean and modern facilities. the hotel grounds were well-kept, and the large parking area was a bonus. the staff were friendly and attentive, ensuring we felt welcome. we particularly appreciated the delicious breakfast with a good mix of options. the pool and spa facilities provided a relaxing experience, making our stay enjoyable. overall, it was a great getaway, with plenty of nearby dining options and reasonable in-house meals.

Not one thing! 🙂.

Beautifully decorated and well-kept rooms, we didn't want to say goodbye.

The buffet breakfast was NICE HOT, reasonably priced. All the staffs were friendly efficient. Its location was ideal and magnificent, to park & ride.

Everything was nice, the parking was onsite, the room was functional and beautifully designed. I had reasonably priced room with aircon. The location was marvellous and easy, really close to a more festive nature, and the restaurant food was nice, in a local area.

The room wasvery comfy and tidy, and the location was convenient for exploring the area, with friendly staff ready to help.

Was an incredible base for new year. We have stayed here for 2 nights and had a real good experience. Its pool was very clean, we chilled out there when it was lovely outside.

Excellent and affable staff and peaceful hotel.

Its staff and location were fab that's why I loved the place. The bed was comfy and the room was air conditioned and well stocked. I was offered a fresh breakfast at full rate. The unbeatable and brilliant location was very close to Saint James Church. The stay was really really nice and I would stay here again.

review: Conveniently located near the park and ride, the hotel offered a clean and comfortable room with a great breakfast selection. The friendly staff ensured a pleasant stay, providing assistance with local directions. Facilities like the pool were decent, although the bathroom felt a bit cramped. , rating: 8, date of stay: 2024-06-10}

Had generous breakfasts at full rate.

The breakfast room/area we found stuffy, cluttered and uninviting, toast should be delivered to your table along with the tea or coffee, thus saving valuable time standing in queues in order to process your own toast which had to be put through twice, often burning it; also in turn making the rest of your breakfast cold .The two mornings we spent in the breakfast room we noticed that when the tables were being cleared not one was wiped, but just the crumbs were flicked onto the floor with a serviette. Cutlery and place mats were put back and reused.We had room 116 and found it difficult to have the window open due to smokers outside the reception area with the smoke being blown directly through the window; which we found unbearing.

Friendly staff, great breakfast, but the mattress was too hard for me.

Staff very welcoming

The hotel in my opinion need some upgrading it seems tired and lacks the appearance I expected from a four star the floors are all very creaky the rooms are quite small and the hanging space for clothes needs addressing two ladies for two nites we struggled to hang everything up. Breakfast on saturday was not brilliant the sausage had a very chemical taste, ive stayed in many hotels and the breakfast selection was poor compared to most, cheap sliced bread, poor quality juice limited pastries, and could someone please tell the male waiting staff about their bo!!

We had a very pleasant stay for the second night of our trip.

The entire staff were attentive.

Lively staff engagement

Convenient for park and ride, our room was on the motorway side which was noisy,staff helpful

Dirty Room Very Noisy Awful Breakfast terribel service